One of the biggest complaints in the service department is lack of communication. Not anymore with Simple Video! Instead of making phone calls that are not answered or sending emails that are not opened, customers are 1200 percent more likely to open a video that is text to them than an email that is written to them. Simple video gives the customer a look at the additional repairs or service needed. Unlike having to take your word for it, the customer gets to see the problem – and seeing is believing. Our clients are experiencing a tremendous increase in revenue in their service areas as customers now see the issues and willingly authorize repairs. Simple Video communication creates a stronger bond between your business and the customer, trust is increased dramatically along with revenue and your CSI!